| 92% of trains arrive on time during February |
| Sunday, 28 March 2010 | |
|
Train performance improved by almost 6% in February compared to 2009
with 92 out of 100 trains arriving on time over the last four weeks.
The figures were released last week (23 March 2010) in Network
Rail's regular monthly report on train performance. During the four
weeks from 7 February to 6 March, 91.8% of services arrived on time.
This compares to 86.8% in same period, period 12, last year.
Robin Gisby, director of operations and customer service, said:
“We are now delivering a good level of punctuality because we know that
this, more than any other measure, is what matters to passengers. We
need to continue to deliver a reliable train service as well as focus on
other areas passengers put at the top of their list - more seats,
better stations and information and fewer buses.
"The railway has improved enormously over the last seven years
and we've restored our reputation with passengers - a national rail
strike could undo much of this good work. We urge the RMT to enter
meaningful negotiations about how we can continue to improve the
railway." Train performance improved by almost 6% in February compared to 2009 with 92 out of 100 trains arriving on time over the last four weeks. The figures were released last week (23 March 2010) in Network Rail's regular monthly report on train performance. During the four weeks from 7 February to 6 March, 91.8% of services arrived on time. This compares to 86.8% in same period, period 12, last year. Robin Gisby, director of operations and customer service, said: “We are now delivering a good level of punctuality because we know that this, more than any other measure, is what matters to passengers. We need to continue to deliver a reliable train service as well as focus on other areas passengers put at the top of their list - more seats, better stations and information and fewer buses.
"The railway has improved enormously over the last seven years and we've restored our reputation with passengers - a national rail strike could undo much of this good work. We urge the RMT to enter meaningful negotiations about how we can continue to improve the railway." Table of operators that saw the most significant changes in performance P12 2009/10 P12 2008/09 % point change
Southern 91.4% 78.7% +12.7% 1) Arrived on time - the measure of train punctuality also known as PPM (public performance measure) means trains arriving at their destinations within five minutes for commuter services and within 10 for long distance services. This measure of punctuality is commonly used throughout Europe 2) National train punctuality is measured for all trains across every day, including cancelled services and delays caused by external factors (such as vandalism, extreme weather, suicides etc). Punctuality did not start to be recorded in this vigorous and thorough way until 1997. Before then Railtrack, and BR before it, did not measure all services and also excluded external factors and other items from their numbers 3) These figures represent provisional data for the period and individuals operators performance data may vary slightly from the full period performance report that Network Rail publishes on its website around one month after period end 4) Network Rail and the train operators run more trains across Great Britain than are run in most European countries - almost 20% more than in France and 60% more than in Italy. Great Britain's 24,000 trains per-day is also more than Spain, Switzerland, The Netherlands, Portugal and Norway combined |
